- What is Lean Six Sigma?
Definition, history, and integration of Lean and Six Sigma principles. - Benefits & business impact
- Roles and Responsibilities of Black Belts vs Green Belts/Champions
- Ethical and professional expectations
- Enterprise Lean Six Sigma strategy
- Change management & stakeholder engagement
- Team leadership & facilitation
- Coaching Green Belts and cross-functional teams
Define Phase
- Project selection & scoping
- Voice of the Customer (VOC) / CTQ (Critical to Quality)
- Project charter (objectives, business case)
- SIPOC maps
- Stakeholder & team formation
Measure Phase
- Data collection planning
- Measurement systems analysis (MSA / Gage R&R)
- Process map analysis
- Baseline metrics (DPU, DPMO, capability indices)
- Descriptive statistics
Analyze Phase
- Hypothesis testing (t-tests, ANOVA, chi-square)
- Regression & correlation
- Root-cause analysis tools (Fishbone, 5 Whys, FMEA)
- Value stream analysis
- Identifying critical Xs
Improve Phase
- Solution generation methods (Brainstorming, TRIZ)
- Design of experiments (DOE) basics
- Pilot planning & execution
- Risk management & mistake proofing (Poka-Yoke)
Control Phase
- Control plans
- Statistical process control (SPC) charts
- Sustaining improvements
- Visual management
- Project closure & handover
- Regression modeling and prediction
- ANOVA and DOE
- Multivariate analysis
- Handling non-normal data
- Signal vs noise in SPC
- 5S, Kaizen, Kanban
- Value Stream Mapping & takt time
- Flow balancing, quick changeover (SMED)
- Waste types and elimination techniques
- Project planning, milestones, and tollgates
- Financial analysis & ROI (benefit calculation)
- Risk assessment & mitigation
- Documentation standards & audit quality
- Stakeholder reporting and dashboards
- Project charter
- SIPOC sheet
- Data collection plan
- MSA forms
- SPC chart templates
- DOE setup sheets
- Real industry examples from manufacturing, service, healthcare, IT, finance
- Before-after process impact analysis
- Lessons learned
- What to expect in global certification exams (exam formats, question types)
- Recommended study plan based on IASSC/ASQ syllabus
- Tips for project execution requirement (if applicable)
- Glossary of terms
- Lean Six Sigma symbols & cheat sheets
- Quick formulas & statistical tables
- Further reading & references

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